CANCELLATION POLICY

LASER, WAX, FACIALS CANCELLATIONS & RESCHEDULING Plan to arrive a few minutes earlier to sign in. Consider extra time for traffic and parking. In order to expedite your service XRB expects you to be here PROMTLY AT THE TIME YOU RESERVED, we CANNOT guarantee accommodations for late arrivals. We will do our best to ensure that your appointment begins on time and is completed in a timely fashion. However, for your safety we do clean the entire treatment room before and after your arrival, there will be times you will have to wait a couple more minutes before your service begins. GRACE PERIOD LATE GRACE PERIOD IS 5 MINUTES FOR A 15 MINUTE APPOINTMENT 10 MINUTES FOR A 30 MINUTE + APPOINTMENT At the discretion of the service provider, we will still see you for your appointment if there is enough time to complete all services booked. In order to be serviced YOU MUST BE IN THE TREATMENT ROOM AT THE late grace period MARK (NOT IN THE WAITING ROOM, OR PARKING LOT) LASER HAIR REMOVAL: If time is exceeded, at the discretion of the service provider the appointment will be cancelled and a $25.00 missed appointment fee will be applied (if you have a package deal.) However, you won't lose your package day. If your appointment for laser is per session you will have to give a new deposit for a new appointment. NOTE: Accommodations will be made if there is same day availability, no guarantees NO SHOWS FOR LASER: IF YOU HAVE A PACKAGE DEAL: SESSION FOR THAT DAY WILL BE FORTFEITED IF YOU PAID PER SESSION: DEPOSIT WILL BE KEPT AND A NO SHOW FEE OF 46% OF THE REMAINING BALANCE WILL BE CHARGED TO THE CARD ON FILE. BY BOOKING AN APPOINTMENT WITH XRB YOU AGREE TO OUR TERMS AND CONDITIONS